B2B CollectionsStop Chasing. Start Collecting.
Turn past-due B2B invoices into recovered cash — without spending your time chasing customers, making uncomfortable calls or managing the collection process yourself.
Outstanding Commercial Invoice
PAST DUEInvoice #OPN-1048
The BasicsWhat Is B2B Collections?
Hand off the hardest part of past-due receivables to a specialized commercial collections partner — and get your team back to running the business.
What Is B2B Collections?
When a business customer doesn't pay an invoice, OPN helps you hand off the difficult part to a specialized commercial collections partner. Instead of using your team to repeatedly call, email and track promises to pay, a professional collections team handles the outreach and recovery process. The goal: recover money you have already earned while helping protect your time, customer relationships and internal resources.
Why Businesses Use OPN
- Get your team out of the collection chase
- Professional, respectful B2B outreach
- Structured follow-up and documentation
- Contingency-based recovery model
- Escalation options when appropriate
- Domestic and international capabilities
Who Can Benefit?
- Manufacturers & distributors
- Wholesalers & B2B service companies
- Contractors and project-based businesses
- Food & beverage companies
- Transportation & logistics
- Any business carrying overdue commercial receivables
How It WorksHow OPN B2B Collections Works
From the overdue invoice to recovered funds — a structured, professional path that keeps your team out of the chase.
Identify the Account
Send OPN the overdue invoice, customer details and supporting documentation.
Connect the Right Partner
OPN coordinates with a specialized commercial collections professional.
Professional Outreach
Collectors use structured, professional communication to reach the right decision-makers.
Escalate When Appropriate
Unresolved accounts can move to additional collection or attorney review when appropriate.
You Get Paid
Recovered funds are remitted according to the agreed program.
The Partner AdvantageWhat Your Collections Partner Brings to the Table
Experience, professional outreach, modern technology and a clear escalation path — so recovery is structured, not improvised.
Experience
Tenured commercial collection professionals who understand B2B receivables, payment disputes and business-to-business communication.
Professional Outreach
Phone, email and written communication designed to reach the right decision-makers while keeping the process professional.
Technology & Reporting
Modern systems can support payment processing, tracking, outreach, account notes and reporting.
Escalation & Legal Path
When appropriate, unresolved accounts can be evaluated for legal forwarding and attorney involvement.
OPN + Altus Receivables ManagementYou Keep Running the Business. They Handle the Hard Conversation.
OPN's role is simple: connect your business with the right B2B collections resource and make the handoff easy. Our collection partner, Altus Receivables Management, brings decades of commercial collections experience, a nationwide professional team, technology-enabled tracking and international capabilities.
You keep running the business. They handle the hard conversation.
200+
Commercial Collection Professionals
N.A.
North American Time-Zone Coverage
Int'l
International Capabilities
Built for Commercial ReceivablesReach, Compliance & Professionalism
The infrastructure and approach that make B2B recovery effective — without putting your customer relationships at unnecessary risk.
Commercial Reach
- 200+ commercial collection professionals
- North American time-zone coverage
- International capabilities
- Experience across multiple industries
Compliance & Security Matter
- Licensed and bonded coverage
- Industry association certifications
- SOC 1 Type II / SOC 2 Type II credentials
- Secure, encrypted data handling
Professional. Not Personal.
- Your customer may be valuable to you even when an invoice is overdue.
- The objective is to pursue payment firmly and professionally — not burn a relationship unnecessarily.
CompareWhy Use a Partner Instead of Doing It Yourself?
Three perspectives on the same overdue invoice — and why handing it off changes the outcome.
Your Internal Team
- Salespeople become collectors
- Hours spent chasing overdue accounts
- Difficult conversations with customers
- Inconsistent follow-up
OPN Connection
- One simple point of contact
- Professional collection partner
- Contingency-based recovery model
- Less time, stress and internal effort
The Result
- More focused employees
- Better account coverage
- Structured recovery efforts
- Cash recovered from overdue receivables
Getting StartedSimple Economics, Clear Timing, What We Need
No mystery in the model — contingency recovery, a clear sense of when it makes sense, and a short list of what we need to begin.
Simple Economics — No Collection. No Percentage.
For eligible accounts, the collection partner earns a small agreed percentage of amounts successfully recovered. Exact fees depend on account age, balance, complexity and program.
When Should You Consider It?
- An invoice is materially past due
- Internal follow-up has stopped producing results
- Your team is spending too much time chasing payment
- You need a structured escalation path
- You want to protect sales staff from collection duties
What We Need to Start
- Outstanding invoice(s)
- Customer/business contact information
- Contract, PO or supporting documents if available
- Payment history and prior communications
- Known dispute or special circumstances
FAQB2B Collections, Answered
The questions business owners ask us most about handing off past-due commercial receivables.
Ready to Stop Chasing Past-Due Invoices?
Let OPN connect you with the right B2B collections resource — with independent advice at no cost to you.